I'm writing this letter to tell you how pleased I was with the installer that came out to install my system. He introduced himself to me and was very courteous.

He called me before he came and asked instruction on how to get to my house and showed up on time. He went about his installation process with great care for my property and the equipment that he was installing. He told me about the process that he was going through and answered all my questions, which were many. Every time he entered my house he wiped his feet and as he was working in my living room he picked up every piece of debris from the installation.

When he finished, he called and had the service activated, he then went through the operation of the unit with great detail for a non-tech person.

He demonstrated the skill of salesmanship and technology that will be a service to your company and a boost to the industry.

Thanks for sending your installer.

James T.