I visited your showroom … and was truly impressed with not only the professionalism of your staff, but their willingness to answer any and all questions. Your salesman gave me the initial information on the system packages and options available. He was very knowledgeable and courteous.
I decided the following day to do the installation myself. I returned to the showroom and was immediately greeted by another salesman. He was able to get the required forms filled out in a short time, and I was on my way within 15 minutes. He went as far as explaining the installation, and the direction to point the DISH in. Additionally, he gave me his card and explained how to contact him if I encountered ANY problems.
I was in the middle of the installation on Saturday and realized that I had an unserviceable component to attach the LBNF to. I drove back into town at 4:30 p.m. When I arrived at the showroom, I was helped by the sales-manager himself, before I had gotten to the steps of the showroom. I was given another part, and he went as far as giving me his home telephone number. He told me to call no matter how small the problem and he would do whatever he could to help out.
I want to thank everyone involved for their professionalism. It was a great experience from start to finish. It is very refreshing to be able to receive the courteous and knowledgeable service your company offers. It is very obvious that you have surrounded yourself with quality associates who are dedicated to Sky.Com and its continued success. I fully intend to recommend your company to everyone I know who will consider the purchase of a satellite system in the future.
To Skycom golfers,
I would like to give you a quick update about what has gone on with Marcus since you all had the tournament for him. He has really made some great gains. He is now able to go out in public places more and more without getting upset so much. He welcomes strangers as well as willing to meet new people. He is now toilet-trained which we did not ever think would happen. It is so nice not to have to mess with diapers anymore. He is now trying to walk on his own he does take steps at home without any help however his balance is not real good right now but is improving.
This is his last year at CCVI he will graduate in May. We will miss the school as well as the staff they have been so supportive to all of us.
Marcus talks all the time now and is very inquisitive about things. His memory is almost unbelievable he continues to love music of all kinds. I would like to thank you all so much for all you have done for our son as you see it has been a blessing for him as well as us. He may have not been able to go there the extra time without your help. I hope you all continue to help others to benefit from your tournaments as we will never be able to thank you enough and may God bless each one of you.
Becky & Bob Hauer
Ashley & Marcus Sleep
I want to thank you for the tremendous support you gave us during our recent Berryton School Carnival. The support you provided through your donation to the carnival meant a lot to the committee and the children of Berryton Elementary School. Your donation helps to support the children and the community. You have our heartfelt appreciation for your kindness and generosity, and we look forward to a close association in the years to come.
I'm writing this letter to tell you how pleased I was with the installer that came out to install my system. He introduced himself to me and was very courteous.
He called me before he came and asked instruction on how to get to my house and showed up on time. He went about his installation process with great care for my property and the equipment that he was installing. He told me about the process that he was going through and answered all my questions, which were many. Every time he entered my house he wiped his feet and as he was working in my living room he picked up every piece of debris from the installation.
When he finished, he called and had the service activated, he then went through the operation of the unit with great detail for a non-tech person.
He demonstrated the skill of salesmanship and technology that will be a service to your company and a boost to the industry.
Thanks for sending your installer.
Thank you very much for the fine service you have provided. The Cable TV…[and] the LAN network [are] working fine. And thanks for making house calls to drop off the various components.
Associate Professor, The University of Kansas
Electrical Engineering & Computer Science
We want to share our recommendation of Sky.Com as they are truly customer and service oriented. Upon moving to a newer home, we found that comprehensive wiring had not been done and elected to add the necessary infrastructure to provide more audio/visual flexibility and to allow for an expandable high speed computer connection. Sky.Com staff were great to work with in all phases of our project. Tom helped us to clarify our needs and advised us on the best solutions to meet those requirements. Ryan and Tony came in and performed the work with professionalism and efficiency, finishing the job ahead of schedule. The finished product was high quality leaving the our home's appearance intact, as if the wiring had been completed during the initial build. As we attempt to maintain pace with future technological advancements or consider other electronic related projects, we will seek the expertise of Sky.Com as we are confident we will be fully satisfied with the results.
Robbie & Madi Vannaman
On behalf of the Ronald McDonald House Charities of Northeast Kansas Board of Directors, I would like to thank you and the Total Home Concepts team for the generous donation of $3500 from the 1st Annual Total Home Concepts Charity Golf Tournament. We appreciate your support and look forward to the 2008 tournament.
Ronald McDonald House Charities of Northeast Kansas
Read the Ronald-McDonald-Appreciation-Letter in its entirety.
Customer account of our newest Do-It-Yourself Structured Wiring Kits
DIYStructuredWiring.com, I just wanted to take a minute and express my appreciation to you for the great help you have been in getting the wiring done in my new home. I was impressed that not only did I get the design I needed, the price for the terminated wiring and access to your expertise was so reasonable that I would have been a fool not to buy from you. I certainly appreciate your willingness to work out the shipping as well to get it to me quickly so I could get it all in before the insulation.